> ## Documentation Index
> Fetch the complete documentation index at: https://formbricks.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Unify Feedback

> Bring feedback from any source to Formbricks and turn it into insights.

Unify Feedback is the part of Formbricks that consolidates feedback from across your stack into a single, queryable store. Survey responses, CSV imports, API ingestions, and tool-generated records all land in the same model so you can analyze them together.

## Why Unify Feedback

Most companies collect feedback in many places: surveys, support tickets, app store reviews, NPS tools, sales calls. Each lives in its own silo with its own schema. Unify Feedback normalizes all of these into **Feedback Records** grouped under **Feedback Datasets**, so they can be filtered, visualized, and acted on together.

## How it works

1. **Create a Feedback Dataset.** A dataset is a tenant-scoped bucket for related feedback (for example, "Product Feedback" or "Support 2026").
2. **Connect Sources.** Pull data from Formbricks surveys, upload CSVs, or push records via the API.
3. **Explore Records.** Browse, filter, edit, and tag individual Feedback Records.
4. **Enrich.** Open-text feedback is automatically enriched with sentiment, emotions, and a consolidated language.
5. **Discover Topics.** Use vector-based Topics & Subtopics (Preview) to cluster open-text feedback.
6. **Visualize.** Build Charts and group them on Dashboards to share insights with your team.

> [card] [Feedback Datasets](https://formbricks.com/docs/unify-feedback/feedback-datasets.md)
>
> Org-level buckets that group your feedback.

> [card] [Feedback Records](https://formbricks.com/docs/unify-feedback/feedback-records.md)
>
> The normalized unit of feedback inside a dataset.

> [card] [Feedback Sources](https://formbricks.com/docs/unify-feedback/feedback-sources.md)
>
> Connectors that bring data into a dataset.

> [card] [Enrichment](https://formbricks.com/docs/unify-feedback/enrichment.md)
>
> Sentiment, emotions, and language consolidation on open text.

> [card] [Dashboards & Charts](https://formbricks.com/docs/unify-feedback/dashboards-charts.md)
>
> Visualize and share feedback insights.

> [!NOTE]
>
> Unify Feedback is in **Beta**. It appears under **Analyze** in the app, badged Beta. Expect the
> feature set to keep moving; we will note breaking changes here.

> [!NOTE]
>
> Unify Feedback is an enterprise feature. Enable it on Formbricks Cloud with a paid plan, or self-host with a license.


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