Self-Hosting Requirements: Uploading custom organization logos for emails requires file upload storage to be configured. If you’re self-hosting Formbricks, make sure to configure file uploads before using this feature.
Email branding is a white-label feature that allows you to customize the email that is sent to your users. You can upload a logo of your company and use it in the email.
Email branding is part of the Formbricks Enterprise Edition.
Only the Owner and Managers of the organization can modify the logo.
  1. Go to the Organization Settings page.
  2. You will see a card called Email Customization under the General section.
Email Customization Settings
  1. Upload a logo of your company.
  2. Click on the Save button.
Updated Logo

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Viewing the Logo in the Email

You can click on the Send test email button to get a test email with the logo. Email Sample

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Use Cases

  • White-labeling: You can use this feature to white-label your emails to your users.
  • Branding: You can use this feature to add your logo to your emails to increase brand recognition.