License Activation

How to activate your Formbricks Enterprise License

To unlock Formbricks Enterprise Edition features, you need to activate your Enterprise License Key. Follow these steps to activate your license:

1. Set the License Key

   Add your Enterprise License Key as an environment variable in your deployment:

   ENTERPRISE_LICENSE_KEY=
   

   • Add your Enterprise License Key after ENTERPRISE_LICENSE_KEY= with the key you received from Formbricks.
   • How you set environment variables depends on your deployment (Docker, Kubernetes, .env file, etc.).
2. Restart Your Instance

   After setting the environment variable, restart your Formbricks instance to apply the changes.

3. Verify License Activation

   To verify if your license is active, visit Organization Settings -> Enterprise License to check the confirmation screen.

4. Ensure License Server is Reachable

   Your Formbricks instance performs a daily license check to verify your Enterprise License. If you’re deploying Formbricks behind a firewall or have network restrictions, you need to whitelist the following:

   • Domain: ee.formbricks.com
   • URL: https://ee.formbricks.com/api/licenses/check
   • Protocol: HTTPS (Port 443)
   • Method: POST
   • Frequency: Every 24 hours

   The license check includes a 3-day grace period. If the check fails temporarily, your instance will continue using cached license information for up to 3 days.

If you have questions or need assistance with network configuration, please reach out to [e-mail].