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Send survey responses automatically to Slack workspace.
If you are using Formbricks Cloud, you will need to configure this integration differently. Please follow this guide here to set it up.

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Setup

Enabling the Slack Integration in a self-hosted environment requires a setup using slack workspace account and changing the environment variables of your Formbricks instance.
Make sure your self-hosted Formbricks instance works with SSL as Slack requires it.
  • Create a Slack workspace if you don’t have one already.
  • Go to the Your apps page and Create New App.
  • Click on From Scratch and provide the App Name and select your workspace in Pick a workspace to develop your app in: dropdown. Click on Create App.
  • Go to the OAuth & Permissions tab on the sidebar and add the following Bot Token Scopes:
    • channels:read
    • groups:read
    • chat:write
    • chat:write.public
    • chat:write.customize
  • Add the Redirect URLs under OAuth & Permissions tab. You can add the following URLs:
    • If you are running formbricks locally, you can enter https://localhost:3000/api/v1/integrations/slack/callback.
    • Or, you can enter https://<your-public-facing-url>/api/v1/integrations/slack/callback
  • Now, click on Install to Workspace and Allow the permissions.
  • Go to the Basic Information tab on the sidebar and copy the Client ID and Client Secret. Copy them & add it to your Formbricks environment variables as in the docker compose file:
  • SLACK_CLIENT_ID - OAuth Client ID
  • SLACK_CLIENT_SECRET - OAuth Client Secret
  • Now, you need to enable the public distribution of your app. Go to the Basic Information tab and click on the Manage distribution button and click on the “Distribute App”.
  • Scroll down to the Share your app with other workspaces section, complete the checklist and click on the Activate public distribution button.
Voila! You have successfully enabled the Slack integration in your self-hosted Formbricks instance. Now you can follow the steps mentioned in the Slack Integration section to link a Slack workspace with Formbricks. Still struggling or something not working as expected? Join our Github Discussions and we’d be glad to assist you!