Multi-language Surveys

Create surveys that support multiple languages using translations. This helps you reach a diverse audience without making separate surveys for each language. It also simplifies survey creation, delivery, and analysis for multilingual audiences.

Multi-language surveys are part of the Formbricks Enterprise Edition

How to deliver a specific language depends on the survey type (app or link survey):

• App & Website survey: Set a language attribute for the user. Read this guide for App Surveys

• Link survey: Add a lang parameter in the survey URL. Read this guide for Link Surveys

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Creating a Multi-language Survey

1. Configure Survey Languages

   Go to Configuration and open the Survey Languages tab:

   

   Click on the Edit languages button to add a new language to your survey.

   Select the preferred language from the dropdown and assign an identifier Alias. Click the Add language button to add the language to your project:

   

   You can come back to this page anytime to add more languages or remove existing ones.

2. Create or Edit Your Survey

   Return to the dashboard to create a new survey or edit an existing one:

   
3. Enable Multi-language Support

   In the survey editor, scroll down to the Multiple Languages section at the bottom and enable the toggle next to it:

   

   Choose a Default Language for your survey.

   Changing the default language will reset all the translations you have made for the survey.
4. Add Supported Languages

   Add the languages from the dropdown that you want to support in your survey:

   
5. Preview and Translate Content

   You can now see the survey in the selected language by clicking on the language dropdown in any of the questions.

   Now you can translate all survey content, including questions, options, and button placeholders, into the selected language.

6. Publish Your Survey

   Once you are done, click on the Publish button to save the survey.

App Surveys Configuration

1. Set Up Language for Users

   After you setup the Formbricks SDK for your user, you can call the setLanguage function with the language code. This can be either the ISO identifier or the Alias you set when creating the language. The language attribute makes sure that this user only sees surveys with a translation in this specific language available.

   Formbricks.setup({
     environmentId: "<environment-id>",
     appUrl: "<app-url>", // use PUBLIC_URL if you are using multi-domain setup, otherwise use WEBAPP_URL
   });
   
   Formbricks.setLanguage("de"); // ISO identifier or Alias set when creating language
   

   If a user has a language assigned, a survey has multi-language activated and it is missing a translation in the language of the user, the survey will not be displayed.

2. Start Collecting Responses

   That’s it! Now, users with the language attribute set will see the survey in their preferred language. You can start collecting responses in multiple languages and filter them by language on the summary page.

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Link Surveys Configuration

For link surveys, the translation delivery is dependent on the lang URL parameter.

1. Publish Your Survey

   After publishing the survey, just copy the survey link and append the lang query parameter with the language alias you have set.

2. Create Language-Specific URLs

   For example, if you have set the alias for French as fr, you can share the survey link as

   https://your-survey-url.com?lang=fr

   Here are two examples:

   • English: https://app.Formbricks.com/s/clptfos2i1pj516pvhxqyu3bn?lang=en

   • German: https://app.Formbricks.com/s/clptfos2i1pj516pvhxqyu3bn?lang=de

   Without the lang parameter, Formbricks will show the survey in the default language you have set.

3. Start Collecting Responses

   You can now start collecting responses in multiple languages!

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RTL Language Support

Formbricks fully supports Right-to-Left (RTL) languages such as Arabic, Hebrew, Persian, and Urdu. When you add an RTL language to your survey, the survey interface automatically adjusts to display content from right to left.

How RTL Support Works

• Text alignment automatically switches to right-to-left
• Survey layout and UI elements adjust to RTL orientation
• Button placement and navigation flow adapt to RTL reading direction
• Form elements maintain proper RTL formatting

Setting Up RTL Languages

1. Add RTL Language

   Add an RTL language (like Arabic or Hebrew) in the Survey Languages settings

2. Create Translations

   Create translations for your survey content in the RTL language

3. Automatic RTL Display

   The survey will automatically display in RTL format when that language is selected

   

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Need help? Reach out in Github Discussions